Hours: Monday - Friday 8:00am - 4:30pm Phone: (440) 279-1970 Fax: (440) 285-9549 Address: 470 Center Street, Building #3 Chardon, Ohio 44024 Questions: Billing Questions:     
Director: Steven Oluic, PhD This department reports to the County Commissioners James W. Dvorak, Timothy C. Lennon, Ralph Spidalieri


The Geauga County Department of Water Resources is an  organization under the authority of the Geauga Board of  Commissioners.  We are a self supporting department operating on  revenues generated solely from service provided. Our operations  must comply with all applicable Ohio Environmental Protection  Agency's rules and regulations which are based on Federal clean  water laws, as well as Ohio Revised Code chapters 6117 and 6103.  Daily maintenance and operation of our facilities are performed by  state certified operators, supported by state certified laboratory,  technicians, maintenance, administrative, and engineering staff  properly trained and equipped to ensure that all water used and all  wastewater treatment is in compliance with the above mentioned  laws. What We Do The following are some of the functions performed by the GCDWR  operators and maintenance crew towards our goal of providing the  best service:  Routine inspection of all water and wastewater facilities  Perform chemical testing at different points of the wastewater  process Collect samples and transport them to the lab as required by  the National Pollutant Discharge Elimination System   (NPDES) permit issued by the Ohio EPA for each of our  facilities Our Maintenance crew maintains and ensures that all of our  lines(110 miles) are free of obstructions and promptly  respond to all customer complaints  Perform all necessary tests to ensure safety of the water  distributed to our customers  Schedule and perform fire hydrant maintenance and flushing  of water lines  The following are some of the functions performed by the GCDWR engineers, planning and administrators toward our goal of providing the best service: Maintain over 6,200 water and sewer accounts Disburse over $7.2 million for operational expenses and over $10.0 million for construction Comply with federal and state mandates regarded OSHA, ADA, wage rates, etc Prepare financial reports and budget reports that are submitted to the State Auditors Department Rules & Regulations Please click below to view the Department of Water Resources Rules & Regulations.
Location of Water/Sewer Lines: Dial 811
Pay Your Bill If you wish to make a payment online with a credit card or an E Check, Please only enter the 11 digit account number (NO DASH), click on the pay now button *There is a fee for this service
Home Emergencies Projects Sewer Water Lab Billing Forms Staff Links Weather Department Rules & Regulations Home Troy Oaks Sewer Service area rate increase in 12/21 updated 07-06-2021 Chardon TWP WWTP & Sewer Project update 07/16/21
Updated 07-21-2021
     GCDWR Customer Service Counter Details     To pay bills, pick up sample bottles, submit applications, request documents, etc. the customer service desk is open Monday - Friday from 8:00am to 4:00pm. Checks, Credit Cards, and exact cash payments only.  No change can be made at this time.
Phone: 440-279-1970 Fax: 440-285-9549
Sewer Service Area Map
This public utility is an equal opportunity provider.
Geauga County Sec 208 Plan
Your payment will be returned if no account number is provided.
Berkshire Hts - Chardon TWP WWTP & Sewer Project  
Fee Increase - In 2017, the  Board of  County  Commissioners approved water and sewer rate fee increases for 2017 through 2023. These gradual fee increases  are necessary to address aging  and/or failing facilities, equipment, and  the increasing costs of operating the water and wastewater facilities and lines.
Approved Rate Increases 2017-2023 Important Information