What We Do
The following are some of the functions performed by the GCDWR operators
and maintenance crew towards our goal of providing the best service:
•
Routine inspection of all water and wastewater facilities
•
Perform chemical testing at different points of the wastewater process
•
Collect samples and transport them to the lab as required by the National
Pollutant Discharge Elimination System (NPDES) permit issued by the
Ohio EPA for each of our facilities
•
Our Maintenance crew maintains and ensures that all of our lines
(110 miles) are free of obstructions and promptly respond to all customer
complaints
•
Perform all necessary tests to ensure safety of the water distributed to our
customers
•
Schedule and perform fire hydrant maintenance and flushing of water lines
The following are some of the functions performed by the GCDWR engineers,
planning and administrators toward our goal of providing the best service:
•
Maintain over 6,200 water and sewer accounts
•
Disburse over $7.2 million for operational expenses and over $10.0 million
for construction
•
Comply with federal and state mandates regarded OSHA, ADA, wage
rates, etc
•
Prepare financial reports and budget reports that are submitted to the
State Auditors
Contact
Hours:
Customer Service Office Closed
See Important Information above
Phone:
(440) 279-1970
(440) 285-2222 ext. 1970
(440) 834-1856 ext. 1970
Fax:
(440) 285-9549
Address:
470 Center Street, Building #3
Chardon, Ohio 44024
Business Questions:
info@gcdwr.org
Billing Questions:
billing@gcdwr.org
Director: Steven Oluic, PhD
This department reports to the County Commissioners
James W. Dvorak, Timothy C. Lennon, Ralph Spidalieri
Welcome!
The Geauga County Department of Water Resources is an organization under the authority of the Geauga Board of Commissioners. We are a self supporting department operating on revenues generated solely from service provided. Our operations must comply with all applicable Ohio Environmental Protection Agency's rules and regulations which are based on Federal clean water laws, as well as Ohio Revised Code chapters 6117 and 6103. Daily maintenance and operation of our facitilies are performed by state certified operators, supported by state certified laboratory, technicians, maintenance, administrative, and engineering staff properly trained and equipped to ensure that all water used and all wastewater treatment is in compliance with the above mentioned laws.
Location of Water/Sewer Lines:
Dial 811
Pay Your Bill
If you wish to make a payment
online with a credit card click on
the pay now button.
*There is a fee for this service
Department Rules & Regulations
Please click below to view the Department of Water Resources Rules &
Regulations.
The customer service counter & entrance is closed until 6/15/20. Until then, water samples must be
dropped off at the GCDWR Laboratory - 13335 Aquilla Road just south of Ravenwood Dr. “it is a long
driveway” please bring sample bottle inside the building “sign posted” with all completed paperwork
rubber banded to the bottle. To purchase a sample bottle at the GCDWR Office, please contact the
office at info@gcdwr.org or 440-279-1970 to coordinate a pickup time on Monday, Tuesday or
Wednesday between 10:00 AM and 2:00 PM. If you have any other questions, please call or email
Sewer Customers - Please avoid flushing any types of wipes. These cause major problems
with our sewage system pumps and pipes. Dispose of these in your garbage.
This public utility is an equal
opportunity provider.
Your payment will be returned
if no account number is
provided.
Berkshire Hts - Chardon TWP WWTP & Sewer Project
Fee Increase - In 2017, the Board of County Commissioners
approved water and sewer rate fee increases for 2017 through
2023. These gradual fee increases are necessary to address
aging and/or failing facilities, equipment, and the increasing
costs of operating the water and wastewater facilities and lines.
GCDWR Customer Service Counter will reopen 6/15/20